Responsible Gaming

Responsible Gambling at Wonaco

At Wonaco, we take responsible gaming seriously and are committed to providing our players with a safe and enjoyable experience. We believe that gaming should be entertaining and not a source of financial stress.

Safe and Balanced Gaming Habits

Gaming can be an exciting and rewarding hobby when approached in moderation. To maintain healthy habits, consider setting limits for yourself before starting play:

• Set aside a specific amount you're willing to spend each session
• Decide on the number of hours or sessions you'll allocate per day/week
• Prioritize gaming as entertainment rather than income

Budget and Bankroll Management

To avoid financial difficulties, make sure to manage your budget effectively. Consider these tips:

• Keep track of all expenses related to gaming (wins and losses)
• Set aside funds specifically for gaming activities
• Regularly review your spending habits to adjust limits as needed

Deposit, Loss, Wager, and Session Limits

We understand the importance of controlling gaming sessions to maintain balance in life. Consider using our built-in limit setting options:

• Deposit limits: Restrict the amount you can deposit into your account within a set time period
• Loss limits: Automatically suspend or adjust gameplay when reaching a predetermined loss threshold
• Wager limits: Limit the maximum bet size on individual games or sessions
• Session limits: Set a timer to remind yourself of gaming session duration and pause or close accounts accordingly

Reality Checks and Time Reminders

Our reality check feature will alert you if you've reached a specified time playing. Take breaks, stretch your legs, and consider adjusting your gaming schedule:

• Customizable reminders for short sessions (e.g., every 60 minutes)
• Pause gameplay to assess progress and make informed decisions about further play

Cooling-Off Periods and Self-Exclusion Tools

At Wonaco, we want you to have control over your gaming experience. Take advantage of our self-exclusion feature or set a cooling-off period:

• Set aside time from gaming activities (e.g., one week)
• Remove access to the platform for an extended duration (minimum six weeks)

Account Verification and Age Restrictions

We verify all new accounts with age-relevant verification documents, so it's essential you use your real date of birth during registration. Only players aged 18+ are eligible.

Protection of Vulnerable Players

At Wonaco, we strive to create a safe environment for everyone. We will deny access or restrict gameplay if our systems suspect player vulnerability:

• Monitoring suspicious behavior and transactions
• Collaborating with support organizations when needed

Warning Signs of Problematic Gambling

Don't ignore these warning signs – acknowledge them and seek help if you identify any:

• Losing interest in hobbies other than gaming
• Difficulty controlling spending habits
• Increased frustration or aggression during play